Hayley Matthews, BACP, NCPS

Hayley Matthews is a qualified therapeutic counsellor who offers both short-term and long-term support to people facing a wide range of mental health and life challenges. She draws on a person-centred, relational way of working to help individuals explore how past and present experiences shape current reactions, and she collaborates with clients to find realistic ways to manage difficulties such as depression, anxiety, social anxiety, post traumatic stress, relationship problems, loss and bereavement, loneliness and isolation, life-changing events, family issues, work stress, addiction, and confidence and self-esteem concerns.

Hayley works to create a warm, genuine, and non-judgemental environment in which people can process thoughts and feelings. She aims to understand how a person may present to the outside world and to offer empathy, honesty, and respect while helping clients make sense of their lives. Her approach includes inviting creativity when helpful - for example through metaphor, creative writing, or journaling - and integrating techniques from other frameworks such as cognitive behavioral therapy and solution-focused brief therapy where appropriate.

With a background in the care sector, Hayley brings a long-standing commitment to improving quality of life and empowering people to find solutions to problems that cause distress. Those she has worked with have reported they benefited from the therapeutic relationship and the support she provides. Hayley is registered with the BACP, which stands for the British Association for Counselling and Psychotherapy, and holds NCPS as an additional professional credential. Her practice is clinically supervised and fully insured to practice. She offers online and telephone sessions and aims to tailor appointments to what works best for each individual.